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Showing posts with the label hospitality

Is Denver A Nice City?

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The “Mile High City” is very beautiful. The hospitality and customer service was outstanding. It was noticeable from the time my feet hit the ground in Colorado. I’m a frequent traveler and a member of the Emerald Club at National Car Rental. Sometime the car rental shuttle drive will offer a map, sometime they don’t. In Denver, the driver not only offered the map, he also proceeded to give directions on how to leave their hub. He did this for every single person (individually) on the shuttle. As a member of the Emerald Club, I am able to bypass the counter and choose a car that is in a specific row for members. The shuttle drivers normally just let me out and roam the lot. Because it was already dark, he actually waited until I found the car of my choice and then drove the rest of the customers to the hub. When exiting, the rental attendant also asked if I needed a map and gave explicit directions which saved me at least 10 minutes of time. I thought to myself, that particu...